Privacy Policy – Bridgewater Home Care

Privacy Policy & Terms and Conditions

Bridgewater Home Care LLC

Effective Date: June 16, 2026

Terms & Conditions: bridgewaterhomecare.com/privacy-policy

National Do Not Call Registry: https://www.donotcall.gov/

PRIVACY POLICY

At Bridgewater Home Care LLC, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or opt into our SMS program. By providing us with your data, you warrant to us that you are over 13 years of age. By voluntarily providing us with Personally Identifiable Information, you are consenting to our use of it in accordance with this Privacy Policy, which complies with the 2026 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.

Contact Details

Please contact us at clientcare@bridgewaterhomecare.com or (561) 922-0035 with any questions. Please notify us of any changes to your personal information by emailing us directly.

1. Information We Collect

Personal data means any information capable of identifying an individual. We may collect the following:

Communication Data includes any communication you send us through our contact form, email, text (SMS), phone, or social media.

Customer Data includes your name, billing address, email address, phone number, and contact details.

Technical Data includes your IP address, login data, browser details, page views, navigation paths, and time zone settings.

Marketing Data includes your preferences in receiving marketing from us and your communication preferences.

For SMS specifically:

Phone Number: The mobile number you provide to receive SMS messages.
Message Interaction Data: Delivery and engagement metrics (e.g., delivery status, response keywords).
Consent Records: Timestamps and methods of opt-in (web form).

2. How We Use Your Information

Send SMS messages (notifications, updates, and reminders) per your opt-in preferences.
Demonstrate regulatory compliance (TCPA 2026, Campaign Registry).
Improve messaging and measure engagement.
Communicate with you, maintain records, and establish or defend legal claims.
Operate our website, ensure security, maintain backups, and administer our business.
Process payments and fulfill services.

3. One-to-One Consent Requirement

Under the January 2024 FCC ruling, opt-in consent applies solely to Bridgewater Home Care LLC. We do not share your consent with third parties or affiliates unless you expressly agree.

4. Message Frequency & Data Rates

Msg. Freq. Varies but will not be more than 3-5 messages per day unless there is a notification event. Message and data rates may apply; check your carrier’s terms.

5. Opt-Out & HELP Instructions

Text “STOP” to any message to unsubscribe immediately.
Text “HELP” for assistance or contact us at clientcare@bridgewaterhomecare.com or (561) 922-0035.

6. Data Sharing & Disclosure

We will never sell your data or mobile information.
We may share data with service providers (e.g., carriers, IT) with strict confidentiality for operational purposes only.
National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in.
We do not share your information with third parties for their own marketing purposes without your express consent.

7. Security of Your Information

Reasonable measures are in place to protect your data, though no system is infallible. We implement physical, electronic, and managerial safeguards including SSL encryption. Access is restricted to authorized personnel. We will notify affected parties of any data breach where legally required. IF YOU BELIEVE YOUR PRIVACY HAS BEEN BREACHED, PLEASE CONTACT US IMMEDIATELY AT clientcare@bridgewaterhomecare.com OR (561) 922-0035.

8. Record-Keeping & Proof of Consent

We retain all opt-in and opt-out records, including timestamps and consent methods, to comply with TCPA 2026 and Campaign Registry guidelines. SMS consent records are retained for a minimum of four (4) years. Personal data is retained as long as necessary to provide services and meet legal obligations, up to six (6) years or longer where required by law.

How We Collect Your Personal Data

We collect data directly from you (via forms, emails, or SMS), automatically through cookies and similar technologies, from third-party providers such as Google and Meta, and from publicly available sources where legally permitted. We collect visitor data such as IP addresses, browser settings, and clickstream data to analyze site traffic. You can configure your browser to refuse cookies, though doing so may limit site functionality. Articles on this site may include embedded content from other websites which may collect data about you.

Marketing Communications

We may send marketing communications where you have requested information, provided consent, or have not opted out. You can opt out at any time by clicking the unsubscribe link in any communication, replying STOP to any TEXT (SMS) message, or emailing clientcare@bridgewaterhomecare.com. Opting out does not affect service-related communications.

How We Use and Share Your Personal Data

Bridgewater Home Care LLC will not sell or rent your personal information to any third party. We may share your data with IT and system administration service providers, professional advisers, government bodies, and successors in any business transfer. All third parties are required to protect your data and use it only for authorized purposes.

Accessing Your Account and Your Data Rights

Upon request, we will confirm whether we hold your personal information. You may review, update, or delete your personal information by contacting us at clientcare@bridgewaterhomecare.com. We will respond within 30 days. You may request an exported file of all personal data we hold, or request that we erase it, except where we are required to retain it for legal purposes.

Children

Bridgewater Home Care LLC does not knowingly collect personal data from children under the age of 13. If you believe a child under 13 has submitted personal data through our site, please contact us and we will delete it promptly.

Third-Party Links

Our website may include links to third-party websites. This Privacy Policy applies only to bridgewaterhomecare.com. We are not responsible for the privacy practices of other sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Policy as laws evolve. Material changes will be communicated via SMS or on our website with an updated revision date. Continued use after updates constitutes acceptance. All disputes arising out of or relating to this Privacy Policy will be submitted to the exclusive jurisdiction of a court of competent jurisdiction located in Florida.

10. Contact Us

Email: clientcare@bridgewaterhomecare.com

Phone: (561) 922-0035

Address: 7360 Andorra Pl Boca Raton, FL

SMS TERMS AND CONDITIONS

By joining our SMS program provided by Bridgewater Home Care LLC you agree to receive recurring text messages (notifications, updates, and reminders) on the number you provide, under these Terms that adhere to TCPA (2026) and CTIA Best Practices.

1. Opt-In Consent

In accordance with the 2026 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Bridgewater Home Care LLC only. Consent cannot be shared with other companies or third-party entities without your direct approval.

To join our SMS program, you may opt in through the following methods:

Web Form: Provide consent by checking a clearly labeled checkbox explicitly stating SMS program enrollment during the opt-in process.

2. Message Frequency

Msg. Freq. Varies but will not be more than 3-5 messages per day unless there is a notification event. Standard carrier rates apply.

3. Opt-Out Process

Reply “STOP” any time to end messages; “HELP” to receive support instructions; or contact clientcare@bridgewaterhomecare.com / (561) 922-0035.

4. Terms of Consent

Your consent is voluntary and not a condition of purchase. You may receive informational messages as described at opt-in.

5. Privacy Policy

Your mobile number and interaction data are governed by our Privacy Policy: bridgewaterhomecare.com/privacy-policy. Data is used solely for SMS delivery purposes.

6. Message & Data Rates

Standard rates may apply per your carrier plan. Bridgewater Home Care LLC is not liable for carrier charges.

7. Record-Keeping & Compliance

We maintain detailed logs of opt-ins/opt-outs (dates, times, methods) to satisfy TCPA 2026 proof-of-consent requirements.

8. Changes to Terms

We reserve the right to update these Terms. Significant changes will be sent via SMS or posted online. Continued participation implies acceptance.

9. Disclaimers & Liability

Message delivery depends on carrier networks; we cannot guarantee uninterrupted service or delivery times.

Contact Information

Email: clientcare@bridgewaterhomecare.com

Phone: (561) 922-0035

Address: 7360 Andorra Pl Boca Raton, FL